Frequently Asked Questions

What are the steps for booking a vehicle?

1) Set up an account
2) Choose your vehicle
3) Accept the terms & conditions
4) Select payment method

How does the vehicle get to my location?

We will provide a driver and trailer to deliver the vehicle to the site and assist with placement and staging.

Can I drive the vehicles?

No

What kind of insurance is required?

Companies booking our cars for commercial photo/video shoots or business events are expected to provide a Certificate of Liability Insurance.

 

This certificate must list Whipdash as Loss Payee, additional insured.
The policy must have $1,000,000 minimum auto liability.
All policies must include “Hired Auto, non-owned auto and physical damage coverage.

 

We can provide an example if needed but typically, your insurance broker will be able to issue this certificate within a business day.

 

Can I change my booking the day of the reservation?

Nope!

Where can I find a list of all the available vehicles?

Our Whips Listing

Can I book multiple vehicles at the same event?

Yes

What type of payment methods are available?

VISA, Mastercard, American Express, and Discover are the preferred method of payment for booking fees and damage deposits. In certain cases, cashier’s checks or cash may be accepted if pre-arranged. Personal & business checks are not accepted.

What if I need to cancel my booking?

Everyone can change their minds, if you decide to cancel your reservation, please contact us right away by emailing info@whipdash.com.

We offer a full refund of the booking fee until 14 days prior to your booking date and a 50% refund until 72 hours in advance. The full balance is due after that.

Please note that the service fee (5%) covering payment processing fees is non-refundable.
We do not offer refund for same-day rental.
Is there a security deposit that is required to book a vehicle?

Yes, we require you to pay a deposit before booking a vehicle. The deposit is a credit card authorization ($1,000) that will be cancelled when the car is returned without damage (it typically takes ~3 business days).

The stated security deposit will be processed either by Whipdash.
What types of cars are available to book?

The current inventory of cars available through Whipdash include the following and can be viewed in our gallery.

The current vehicle categories include:
– Classic Cars & Trucks
– Muscle Cars
– Camping & Leisure
– Performance cars
Where can I find the Terms & Conditions associated to the service?
You can view, download, and print the document here,
Terms & Conditions